When logged in to your email account, open another tab using the link at the bottom of this page and follow these instructions.

Click on the text in the upper right corner "Login to check your tickets" Do NOT click on the "+new ticket"

Use the "Login using Google" button.

If this is your first time logging in to the new system you must click the "ALLOW" button.

In the upper left of the page is the BLUE button to create a new ticket. Click that button.

Building Department Room
Enter your school e.g. Middle School

Then press the space bar and then enter your room number. e.g. 106

Request Type - Select the support you need
Click on the dropdown box and select Technology, which is the type of support you need.

Priority
Only change this field if your request involves your whole building or state testing.

Description
Enter a description of the problem you are reporting.